How can I change the app language?

You can change the language in the “More” section under “Settings & support”. There you can select the app language. Alternatively, the app automatically adapts to your device language.

How do I enable or disable Dark Mode?

Go to “More” > “Settings & support”. There you can turn Dark Mode on or off. Alternatively, the app automatically adapts to your device language

How can I turn off location access for the app?  

You can change the location settings in the “More” section under “Settings” and “Permissions”. There you can allow or disable access to your location.

How can I personalise the home screen (Explore)?

Scroll to the bottom of the “Explore” page. There you can customise your dashboard, enable or disable widgets, and change their order.

What search filters and settings does the app offer?

After a search, you can:

Why are there no search results displayed?

This may be due to several reasons. Often, it is related to the selected settings, such as modes of transport or transfer preferences. In such cases, no connections match the chosen criteria.

Why are there no stops displayed on the map?

The display of stops depends on the map’s zoom level. The further you zoom in, the more stops become visible.

How can I add a stopover (VIA)?

A stopover (also called “VIA”) can be added in the “Advanced Search” or after performing a search. Tap the “+” in the “origin–destination” field to add and edit a stop.

How can I refresh my route?

You can refresh a route in two ways:

How can I save a route?

Open the desired route and go to the detail view. Tap the save icon. The route will then appear in “My Trips.”

How does the app distinguish between a regular bus line and a school bus?

School buses are identified by a letter and a number (e.g., K50). Regular bus lines are generally indicated by numbers only.

How can I enable disruption alerts (push notifications)?

Disruption alerts (push notifications) can be enabled only for saved routes. You can set, for each route, the days you wish to receive notifications, how long before departure they are sent, and the delay threshold that triggers an alert.

What is a commuter route and how can I set it up?

A commuter route automatically provides updates on connections and disruptions for a specific route within a 90-minute time window. You can set it up in “My Trips” or directly after a search via the menu (three dots in the top right).

How do I enable live navigation (trip assistance)?

Live navigation can be started in the route detail view. Tap “Start navigation” at the bottom to receive step-by-step guidance.

Where can I find the live position of public transport vehicles?

Open the map and select the map options at the top right. Activate the location display (localisation button) to see real‑time vehicle positions.Please note that the actual GPS position is not shown; instead, a calculated real‑time position is displayed on the map.