mKaart

The mKaart is a multi-functional card you can top up with various products, such as transport tickets (1st class and cross-border) and access to mBox bike parks. The mKaart is also used for Chargy – the public charging points for electric cars and the Vël’Ok service.

You will receive an mKaart when buying a product at a sales desk. The mKaart is issued for free, and you only pay for the products charged to the card. Alternatively, you can also contact us to get one by post. If you want to load annual passes, you will need a personalised mKaart, showing your name, picture and date of birth. The only way to get a personalised mKaart by post is to fill in this form.

Expiry date

The mKaart automatically expires after five years and needs to be exchanged for free at a ticket desk. This date only applies to the card itself and not to your tickets. You can check your card’s expiry on mShop.

Check expiry date on mShop

How does the mKaart work?

  • How do I ‘Pick Up‘ a product?

  • How do I check the contents of my mKaart?

  • How do I validate my ticket?

  • How do I validate multiple tickets?